Shipping Policy

At Lumire, we're committed to getting your order to you quickly, safely, and reliably. Please review our shipping policy below for details on processing times, delivery windows, costs, and more.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.

Delivery Time

Once your order has shipped, delivery typically takes 4–8 business days, depending on your location and the shipping method selected at checkout.

Please note that delivery times are estimates and may vary due to factors outside our control, such as courier delays, customs processing (for international orders), or extreme weather conditions.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

• Free shipping 
• Standard shipping rates apply to all other orders based on order weight, size, and destination

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package directly through our [Track Your Order] page or the courier's website.

Please allow 24–48 hours for tracking information to update after receiving your confirmation email.

International Orders (if applicable)

International customers may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.

Delayed or Lost Orders

If your order hasn't arrived within the estimated delivery window, please contact our support team at [support email] with your order number, and we'll investigate with the carrier on your behalf.

We are not responsible for delays caused by:

• Incorrect or incomplete shipping addresses provided at checkout
• Customs delays for international shipments
• Natural disasters, extreme weather, or courier disruptions

Order Changes & Address Corrections

If you need to update your shipping address, please contact us within 12 hours of placing your order. Once an order has been processed or shipped, we are unable to make changes to the delivery address.

Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 48 hours of delivery at Officiallumire.in@gmail.com with photos of the damaged item(s) and packaging, and we will work quickly to resolve the issue.

Contact Us

If you have any questions about your order or our shipping policy, reach out to us at:

Email: [Officiallumire.in@gmail.com] Hours: [Mon–Fri, 9am–6pm]

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LUMIRE reserves the right to update this shipping policy at any time. Changes will be posted on this page.